Frequently asked questions

Use our database below to find the answer for any product related questions.

Is the system compatible with solar panels or other renewable energy sources?2023-10-13T08:23:16+00:00

Yes, home battery systems are often used in conjunction with solar panels but can also be charged from the grid or other renewable sources like wind.

Can the battery system be used during power outages to provide backup power to the entire house?2023-10-13T08:24:37+00:00

Yes, most home battery systems are designed to provide backup power to essential appliances or the entire house during outages.

Is the capacity of the battery system adjustable?2023-10-13T08:24:44+00:00

Yes, some systems allow capacity adjustment, and additional batteries can often be added to increase storage if needed.

What is a home battery system, and how does it work?2023-10-13T08:09:08+00:00

A home battery system is a device that stores electricity, typically generated from solar panels or the grid, for later use. It works by storing the excess energy produced during times of low demand or high generation. When energy demand is high or when there is limited solar generation, the stored energy is discharged to power your home.

What are the key challenges and limitations of energy storage systems?2023-07-03T08:25:36+00:00

Key challenges and limitations of energy storage systems include the high upfront costs of certain technologies, limited energy storage capacity for certain applications, the need for proper maintenance and monitoring, potential environmental impacts associated with the manufacturing and disposal of batteries, and regulatory and policy barriers that may hinder the widespread adoption of energy storage systems.

How can businesses and homeowners integrate energy storage systems into their existing infrastructure?2023-07-03T08:28:01+00:00

Businesses and homeowners can integrate energy storage systems into their existing infrastructure by retrofitting them to their solar or renewable energy installations. They can work with energy storage system providers to assess their energy needs, determine the appropriate storage capacity, and ensure compatibility with the existing renewable energy setup.

What are the emerging trends and innovations in energy storage systems?2023-06-20T12:47:17+00:00

Emerging trends and innovations in energy storage systems include advancements in battery technologies, such as improved energy density and longer lifespans, the development of new storage technologies like hydrogen storage and flow batteries, and the integration of energy storage with advanced control systems and artificial intelligence for optimized operation and management.

How can energy storage systems contribute to grid stability and reliability?2023-06-20T12:46:46+00:00

Energy storage systems contribute to grid stability and reliability by providing grid support services such as frequency regulation, voltage control, and load balancing. They can respond quickly to fluctuations in electricity supply and demand, helping to maintain a stable grid and improving the overall reliability of the electricity system.

What are the environmental benefits of using energy storage systems?2023-06-20T12:46:13+00:00

Environmental benefits of using energy storage systems include increased integration of renewable energy sources, leading to reduced reliance on fossil fuels and decreased greenhouse gas emissions. By storing excess renewable energy and releasing it when needed, energy storage systems help smooth out the variability of renewables and contribute to a more stable and sustainable energy infrastructure.

What are the key factors to consider when choosing an energy storage system?2023-06-20T12:45:33+00:00

Key factors to consider when choosing an energy storage system include capacity and power rating to meet energy demands, system efficiency to maximize energy utilization, battery technology with suitable characteristics for the application, compatibility, and scalability with existing infrastructure, and cost considerations along with potential returns on investment.

How can energy storage systems help in reducing electricity costs?2023-06-20T12:44:04+00:00

Energy storage systems can help reduce electricity costs in various ways. They enable time-of-use optimization by storing excess energy during low-demand periods and using it during high-demand periods, thus avoiding purchasing expensive electricity during peak rates.

They also help manage demand charges by discharging stored energy during peak periods, reducing the maximum power drawn from the grid. Additionally, energy storage systems can provide grid services such as frequency regulation and peak shaving, generating revenue or reducing costs for system owners.

How do energy storage systems work and what are their benefits?2023-06-20T12:42:53+00:00

Energy storage systems work by capturing and storing electricity for later use. They typically employ batteries to store the excess energy generated by renewable sources such as solar or wind. When demand is high or renewable sources are not producing enough power, the stored energy is discharged to meet the demand.

The benefits of energy storage systems include increased utilization of renewable energy, energy independence during outages, reduced reliance on the grid, cost savings, improved integration of renewables, and reduced greenhouse gas emissions.

What is the importance of energy storage systems in the renewable energy sector?2023-06-20T12:41:48+00:00

The importance of energy storage systems in the renewable energy sector lies in their ability to address the intermittent nature of renewable sources. They enable the reliable and efficient use of renewable energy by storing excess energy and releasing it when needed, thereby ensuring a consistent and stable power supply.

Are energy storage systems environmentally friendly?2023-06-20T12:41:21+00:00

Yes, energy storage systems contribute to more sustainable and environmentally friendly energy infrastructure. They promote the efficient use of renewable energy, reduce reliance on fossil fuels, and help mitigate greenhouse gas emissions.

Can I sell excess energy stored in my energy storage system back to the grid?2023-06-20T12:40:46+00:00

Depending on your location and the policies of your local utility company, it may be possible to sell excess energy back to the grid. This is known as “net metering” or “feed-in tariffs” in some regions.

How long can an energy storage system power my home or business?2023-06-20T12:39:59+00:00

The duration for which an energy storage system can power a home or business depends on various factors, such as the capacity of the batteries and the energy consumption of the property. Larger battery capacities can provide power for longer durations.

Are energy storage systems compatible with existing solar panel installations?2023-06-20T12:34:51+00:00

Yes, energy storage systems can be retrofitted to existing solar panel installations. They can be integrated with new and existing solar setups, allowing users to maximize their solar energy utilization.

What are the benefits of using energy storage systems for solar?2023-06-20T12:32:51+00:00

Energy storage systems offer several benefits, including:

  • Increased self-consumption of solar energy
  • Energy independence during grid outages
  • Reduced reliance on the electrical grid
  • Lower energy costs by utilizing stored energy during peak demand times
  • Enhanced integration of renewable energy sources into the grid
What is an energy storage system for solar?2023-06-20T12:21:59+00:00

An energy storage system for solar refers to a technology that captures and stores excess energy produced by solar panels. It enables homeowners or businesses to use the stored energy during periods of low solar generation or when the grid is down.

What is a Crystal Battery™?2022-08-30T21:27:27+00:00

Crystal Batteries™ consists of a number of unique special features including: a micro porous super absorbent matt (SAM), thick plates cast from high purity lead calcium selenium alloy (which ensures an extended life), and a SiO2 based electrolyte solution. During the charge / discharge cycles the electrolyte solidifies and forms a white crystalline powder. This eventually results in a safer, high performing and environmentally friendlier battery. Crystal Batteries™ can be used as a substitute for most battery technologies in the lead category, such as lead acid, lead gel and AGM.

In what applications can I use Crystal Batteries™?2022-08-30T21:27:06+00:00

Crystal Batteries™ are being used in a wide range of applications including, but not limited to telecoms, ups, petrochem/marine, defence, renewable energy, health care, manufacturing, transportation and electric motion (wheelchairs, golf carts & trolleys), caravan & RV, Recreational 4WD, LED Lighting, robotics and more.

What is the lifespan of Crystal batteries™?2022-08-30T21:26:48+00:00

Crystal Batteries™ have a design life of 18 years. For Cycle life check our data sheets and catalog for specific information.

What is the storage capacity of a Crystal Battery™?2022-08-30T21:26:27+00:00

Crystal Batteries™ have an extremely low self-discharge and can be stored for more than two years without any top-up charging prior to use.

At what temperatures can Crystal Batteries™ be used?2022-08-30T21:26:10+00:00

Crystal Batteries™ can operate in a wide temperature range from -40°C (-40˚F) to +65°C (149˚F). Crystal Batteries™ can even be charged below zero degrees ˚C.

Are Crystal Batteries™ safe?2022-08-30T21:25:50+00:00

Crystal Batteries™ hold less acid, no cadmium, no antimony. Crystal Batteries™ are up to 99% recyclable and are classified as non-hazardous goods for transport. Crystal Batteries™ are also extremely low gassing and produce no dangerous gases. They can also be used indoors or in confined spaces.

Do Crystal Batteries™ have a lower internal resistance than lead acid batteries?2022-08-30T21:25:31+00:00

Yes, Crystal Batteries™ have a lower internal resistance than lead acid batteries due to the difference in active material of the positive electrode.

Do Crystal Batteries™ charge faster than lead acid, lead gel or AGM batteries?2022-08-30T21:25:12+00:00

Yes, Crystal Batteries™ can be charged up to 3C (In Boost for short periods) without any impact on their cycle life. This means they can be charged 2-3 faster than other batteries. Standard charging requires 0.3C for GS, LS, FT range and 0.2C for EV Range.

Do Crystal Batteries™ sulphate?2022-08-30T21:24:52+00:00

Due to the construction and chemical reaction inside a Crystal Batteries™, sulfation hardly ever occurs. Crystal Batteries™ contain less sulphuric acid. They do not contain toxins such as cadmium or antimony either.

Can a Crystal Battery™ be discharged a 100% Depth of Discharge?2022-08-30T21:24:29+00:00

Yes, Crystal Batteries™ can be discharged in full frequently, even to 0 Volt. This makes Crystal Batteries™ extremely resilient for deep discharging. Deep discharging will reduce the cycle life.

Can Crystal Batteries™ be used partially (partial state of charge)?2022-08-30T21:24:09+00:00

Yes, Crystal Batteries™ can be partially charged i.e. you don’t have to charge them fully to be able to use them. If you operate the battery from a partial state of charge constantly it does pay to do a maintenance charge (deep discharge followed by a full charge) occasionally to get the best out of the battery.

What size Crystal Battery™ do I need for my application?2022-08-30T21:23:50+00:00

Determine how many battery amps your application needs and how long it is needed for. Multiply both values to calculate the necessary ampere-hours (Ah). Add a 20% safety margin and select a battery from our product range overview. Parallel batteries deliver greater electric currents and series-connected batteries deliver higher voltage. In both cases, the storage capacity (Wh = watt hours) increased by the amount of force each additional battery has.

How long have Crystal Batteries™ already been in circulation?2022-08-30T21:23:33+00:00

Crystal Batteries™ are being used in a wide range of applications including, but not limited to telecoms, ups, petrochem/marine, defence, renewable energy, health care, manufacturing, transportation and electric motion (wheelchairs, golf carts & trolleys), caravan & RV, Recreational 4WD, LED Lighting, robotics and more.

What is a Crystal Supercharger™?2022-08-30T21:23:04+00:00

It is a custom-design charger that can charge, purify, maintain, and extend the Crystal Battery™ to reach its full lifetime.

What model of the Crystal Supercharger™️ should I use?2022-08-30T21:22:57+00:00

There are just 2 models of Crystal Superchargers. AMP-SC-35A: a low-cost model for low-power applications. AMP-SC-60A: a standard model for general applications. The Crystal Supercharger™ is unique in that it can charge any Crystal battery bank whether it is 24V, 36V, or 48V, without changing the model.

What is the benefit of using a Crystal Supercharger™️?2022-08-30T21:22:53+00:00

We offer a well-tested and packaged solution which helps reduce cost and prevent issues with low-quality or incompatible chargers.

How long does it take to charge a battery using the Crystal Supercharger™️?2022-08-30T21:22:47+00:00

The Supercharger can charge Crystal Batteries™ in the shortest time possible using up to 60A recharge current.

At what temperatures can the Crystal Supercharger™️ be used?2022-08-30T21:22:42+00:00

The Supercharger can be used in the same extreme temperature ranges as the Crystal Battery™ (-40°C (-40˚F) to +65°C (149˚F), without derating or compromise.

What is the lifespan of a Crystal Supercharger™️?2022-08-30T21:22:37+00:00

The lifespan of the Crystal Supercharger™ is more than double that of conventional chargers. This means that the Crystal Battery™ and Crystal Supercharger™ offers the longest lifetime combination. The charger software can also be updated by users over its lifetime, ensuring more features and compatibility with more battery types.

In what applications can the Crystal Supercharger™️ be used?2022-08-30T21:22:32+00:00

The Crystal Supercharger™ can be used in nearly every conventional application where Crystal Batteries™ are used. The efficiency, small size, and power of the Crystal Supercharger™ is a game-changer for many users.

Can I monitor the Crystal Supercharger™️ performance?2022-08-30T21:22:27+00:00

Yes, through USB monitoring or via an IoT dashboard interface.

What is the power output of the Crystal Supercharger™️?2022-08-30T21:22:22+00:00

The Crystal Supercharger™ is capable of up to 3000W output, or 60A of output current at 48V.

What battery voltages can the Crystal Supercharger™️ charge?2022-08-30T21:22:17+00:00

The Crystal Supercharger™ is compatible with 24V, 36V, 48V and more variations. Every Crystal Supercharger™ can be configured by the user to charge different battery voltages as required.

What size is the Crystal Supercharger™️?2022-08-30T21:22:12+00:00

L x W x H – 320mm (12.6”), 122mm (4.8”), 60mm (2.4”)

What is the weight of the Crystal Supercharger™?2022-08-30T21:17:29+00:00

AMP-SC-35A – 2.7 kg (6 lbs)  |  AMP-SC-60A – 3 kg (6.6 lbs)





Energy Storage