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FAQ2021-10-21T16:00:38+00:00

FREQUENTLY ASKED QUESTIONS

What is a Crystal Battery™?2021-10-21T15:51:07+00:00

Crystal Batteries™ consists of a number of unique special features including: a micro porous super absorbent matt (SAM), thick plates cast from high purity lead calcium selenium alloy (which ensures an extended life), and a SiO2 based electrolyte solution. During the charge / discharge cycles the electrolyte solidifies and forms a white crystalline powder. This eventually results in a safer, high performing and environmentally friendlier battery. Crystal Batteries™ can be used as a substitute for most battery technologies in the lead category, such as lead acid, lead gel and AGM.

In what applications can I use Crystal Batteries™?2021-10-21T15:50:44+00:00

Crystal Batteries™ are being used in a wide range of applications including, but not limited to telecoms, ups, petrochem/marine, defence, renewable energy, health care, manufacturing, transportation and electric motion (wheelchairs, golf carts & trolleys), caravan & RV, Recreational 4WD, LED Lighting, robotics and more.

What is the lifespan of Crystal batteries™?2021-10-21T15:50:21+00:00

Crystal Batteries™ have a design life of 18 years. For Cycle life check our data sheets and catalog for specific information.

What is the storage capacity of a Crystal Battery™?2021-10-21T15:50:02+00:00

Crystal Batteries™ have an extremely low self-discharge and can be stored for more than two years without any top-up charging prior to use.

At what temperatures can Crystal Batteries™ be used?2021-10-21T15:49:40+00:00

Crystal Batteries™ can operate in a wide temperature range from -40°C (-40˚F) to +65°C (149˚F). Crystal Batteries™ can even be charged below zero degrees ˚C.

Are Crystal Batteries™ safe?2021-10-21T15:48:52+00:00

Crystal Batteries™ hold less acid, no cadmium, no antimony. Crystal Batteries™ are up to 99% recyclable and are classified as non-hazardous goods for transport. Crystal Batteries™ are also extremely low gassing and produce no dangerous gases. They can also be used indoors or in confined spaces.

Do Crystal Batteries™ have a lower internal resistance than lead acid batteries?2021-10-21T15:48:31+00:00

Yes, Crystal Batteries™ have a lower internal resistance than lead acid batteries due to the difference in active material of the positive electrode.

Do Crystal Batteries™ charge faster than lead acid, lead gel or AGM batteries?2021-10-21T15:48:08+00:00

Yes, Crystal Batteries™ can be charged up to 3C (In Boost for short periods) without any impact on their cycle life. This means they can be charged 2-3 faster than other batteries. Standard charging requires 0.3C for GS, LS, FT range and 0.2C for EV Range.

Do Crystal Batteries™ sulphate?2021-10-21T15:46:53+00:00

Due to the construction and chemical reaction inside a Crystal Batteries™, sulfation hardly ever occurs. Crystal Batteries™ contain less sulphuric acid. They do not contain toxins such as cadmium or antimony either.

Can a Crystal Battery™ be discharged a 100% Depth of Discharge?2021-10-21T15:46:30+00:00

Yes, Crystal Batteries™ can be discharged in full frequently, even to 0 Volt. This makes Crystal Batteries™ extremely resilient for deep discharging. Deep discharging will reduce the cycle life.

Can Crystal Batteries™ be used partially (partial state of charge)?2021-10-21T15:46:07+00:00

Yes, Crystal Batteries™ can be partially charged i.e. you don’t have to charge them fully to be able to use them. If you operate the battery from a partial state of charge constantly it does pay to do a maintenance charge (deep discharge followed by a full charge) occasionally to get the best out of the battery.

What size Crystal Battery™ do I need for my application?2021-10-21T15:45:44+00:00

Determine how many battery amps your application needs and how long it is needed for. Multiply both values to calculate the necessary ampere-hours (Ah). Add a 20% safety margin and select a battery from our product range overview. Parallel batteries deliver greater electric currents and series-connected batteries deliver higher voltage. In both cases, the storage capacity (Wh = watt hours) increased by the amount of force each additional battery has.

How long have Crystal Batteries™ already been in circulation?2021-10-21T15:45:26+00:00

Crystal Batteries™ are being used in a wide range of applications including, but not limited to telecoms, ups, petrochem/marine, defence, renewable energy, health care, manufacturing, transportation and electric motion (wheelchairs, golf carts & trolleys), caravan & RV, Recreational 4WD, LED Lighting, robotics and more.

What is a Crystal Supercharger™?2021-10-21T15:44:51+00:00

It is a custom-design charger that can charge, purify, maintain, and extend the Crystal Battery™ to reach its full lifetime.

What model of the Crystal Supercharger™️ should I use?2021-10-21T15:43:35+00:00

There are just 2 models of Crystal Superchargers. AMP-SC-35A: a low-cost model for low-power applications. AMP-SC-60A: a standard model for general applications. The Crystal Supercharger™ is unique in that it can charge any Crystal battery bank whether it is 24V, 36V, or 48V, without changing the model.

What is the benefit of using a Crystal Supercharger™️?2021-10-21T15:42:56+00:00

We offer a well-tested and packaged solution which helps reduce cost and prevent issues with low-quality or incompatible chargers.

How long does it take to charge a battery using the Crystal Supercharger™️?2021-10-21T15:43:45+00:00

The Supercharger can charge Crystal Batteries™ in the shortest time possible using up to 60A recharge current.

At what temperatures can the Crystal Supercharger™️ be used?2021-10-21T15:42:09+00:00

The Supercharger can be used in the same extreme temperature ranges as the Crystal Battery™ (-40°C (-40˚F) to +65°C (149˚F), without derating or compromise.

What is the lifespan of a Crystal Supercharger™️?2021-10-21T15:41:34+00:00

The lifespan of the Crystal Supercharger™ is more than double that of conventional chargers. This means that the Crystal Battery™ and Crystal Supercharger™ offers the longest lifetime combination. The charger software can also be updated by users over its lifetime, ensuring more features and compatibility with more battery types.

In what applications can the Crystal Supercharger™️ be used?2021-10-21T15:41:48+00:00

The Crystal Supercharger™ can be used in nearly every conventional application where Crystal Batteries™ are used. The efficiency, small size, and power of the Crystal Supercharger™ is a game-changer for many users.

Can I monitor the Crystal Supercharger™️ performance?2021-10-21T15:40:44+00:00

Yes, through USB monitoring or via an IoT dashboard interface.

What is the power output of the Crystal Supercharger™️?2021-10-21T15:40:26+00:00

The Crystal Supercharger™ is capable of up to 3000W output, or 60A of output current at 48V.

What battery voltages can the Crystal Supercharger™️ charge?2021-10-21T15:40:03+00:00

The Crystal Supercharger™ is compatible with 24V, 36V, 48V and more variations. Every Crystal Supercharger™ can be configured by the user to charge different battery voltages as required.

What size is the Crystal Supercharger™️?2021-10-21T15:39:34+00:00

L x W x H – 320mm (12.6”), 122mm (4.8”), 60mm (2.4”)

What is the weight of the Crystal Supercharger™?2021-10-21T15:39:12+00:00

AMP-SC-35A – 2.7 kg (6 lbs)  |  AMP-SC-60A – 3 kg (6.6 lbs)